Get in touch with us

If you can’t find the information you need on this site, please contact the Fund Administration Team:

01737 227549

Willis Towers Watson
The NatWest Group Pension Fund
PO BOX 545
Surrey RH1 1YX

When getting in touch:

By email or post: ensure that you include the last four characters of your National Insurance number, month of birth and postcode.

By phone: ensure that you have your full National Insurance number, your Date of Birth and your full address.

You may also need to confirm either your staff or payroll number, or your dates of service, so please make sure you have these to hand.

Willis Towers Watson will never contact customers to ask for these details so please stay vigilant.